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Software for distribution companies

Orders, stock and delivery status without phone calls — one system that knows what is where, and tells the customer before they ask.

OrderreceivedStockreservedPickingin the warehouseOn the roaddriver assignedDeliveredsigned forCustomer sees · order 8841ReservedPickedOut for deliveryDeliveredNobody has to pick up the phone

The pattern

Where distribution loses its time

It is rarely the warehouse. The time goes on answering questions whose answer already exists somewhere in your systems — just not where the customer can see it.

Klijent 13Where is my order?Klijent 41Did it ship yesterday?Klijent 77Can you check the stock?Klijent 26When will the driver arrive?One screen answers all fourOrder 8841 · out for deliveryPicked 09:12Loaded 11:40ETA 15:20Customer can see itIllustrative — typical pattern, not client data
  • Customers phone to ask where their order is
  • Stock figures differ depending on which system you check
  • Orders arrive by email and are retyped into the ERP
  • Delivery status lives in a driver’s head until the evening
  • Nobody can see today’s picture without building a report

Tell us what your customers phone to ask.