Digital work orders for field and service teams
If your technicians still complete work orders on paper, we can replace the entire process with one mobile workflow — from the moment a job is created to the report your customer receives.
Boiler service — Adria Hotel
Site visit · 09:30
- Check pressure & valves
- Replace filter
- Test run 15 min
- Customer walkthrough
Customer signature
Recognise it?
Does this sound like your service team?
Paper work orders work — until they don’t. A form gets lost in a van, a photo stays on someone’s phone, and the office types everything up again at the end of the week. Invoicing waits, the customer waits, and nobody has a clear picture of which jobs are actually done.
- Technicians fill in paper forms and hand them in days later
- Photos and signatures live on personal phones or in WhatsApp
- The office retypes every work order into another system
- Invoices go out late because reports arrive late
- Nobody knows the status of a job without calling someone
- Customers ask for proof of work you can’t easily find
The same day, twice
A technician’s day — on paper and on one workflow
On paper
- 07:30Picks up printed job list at the office
- 09:30Fills in the form by hand, takes photos on own phone
- 11:00Calls the office: “Which part did they order?”
- 16:30Drops forms at the office — if they’re legible
- FridayOffice retypes the week into the ERP
On one workflow
- 07:30Jobs already on the phone, route planned
- 09:30Checklist, photos and notes captured in the app
- 11:00Job history and parts visible on site
- 16:30Customer signs on screen, report sent automatically
- FridayData is already where it needs to be
What you get
What a digital work order system includes
Every system we build is shaped around your jobs and your team, but most include these parts.
Scheduling & dispatch
Assign jobs by skill, location and availability — and see the plan change in real time.
Mobile app that works offline
Technicians work in basements and on rooftops. The app syncs when signal returns.
Photos, signatures, documents
Proof of work attached to the job, not scattered across phones.
Checklists & custom forms
Your inspections and service steps, digitised exactly as your team does them.
Automatic reports
A clean report reaches the customer the moment the job is signed off.
Connected to your systems
Jobs flow into invoicing, ERP or accounting — no retyping.
Built for teams like yours
Wherever work happens outside the office
We build digital work order systems for companies whose people spend the day on site: installers, maintenance crews, inspectors and service technicians.
FAQ
Questions about digital work orders
It replaces paper forms with one connected workflow: the office creates and assigns a job, the technician completes it on a phone or tablet — checklist, photos, materials, signature — and a report is generated automatically. Everyone sees the same job in real time.
Usually not. The app runs on standard Android and iOS phones and tablets. We design the screens for gloves, sunlight and one-handed use, because that’s where the work happens.
The app works offline. Everything is saved on the device and synced as soon as a connection is available, so no data is lost in basements or remote locations.
Yes. Completed jobs, hours and materials can flow directly into your ERP, accounting or invoicing system, so nobody types the same data twice.
Off-the-shelf tools make you adapt your process to the software. If your forms, approvals or reporting are specific to your business, a custom system fits the way your team already works — and grows with it.
With a conversation about how your jobs work today. You don’t need a specification — tell us where the process gets stuck and we’ll help define the solution.
Show us how your work orders work today.
Bring a paper form, a spreadsheet or just a description. We’ll tell you what could change.
No technical preparation required.